Asia No.1 K-Beauty Influencer Commerce - CelebStore
TOP QUESTIONS
International Shipping
1.
International
shipping may take up to average 5~15 business days to get delivered.
2.
After measuring actual weight of the item, additional
shipping fee can be required. In this case, the additional shipping fee is
required to pay. We will send you a mail for the information.
3.
There could be a delay in shipping due to shipping
courier or custom issue by countries/areas.
Payment Method
We accept all major credit cards
(VISA, Master, Union Pay, JCB, AMEX and others)issued by international credit
card companies.
New to Celeb Store
1.
How to be a member of Celeb Store
Once you are registered,
all services are free of charge for customers.
Click to register.
2.
How to search
Simply enter a few words into the search box, and we will
show you all matching results.
Use the category navigation menu to search a particular type of product.
If you're not sure exactly what you're looking for, just browse our event or
promotion pages!
3.
How to order
Having selected your wish item(s), click on ‘Add to Cart’ (for
multiple items), which will lead you to order page or shopping cart page.
please make sure that your selection, option details, quantity, delivery fee,
discounted price, others are all correctly inputted. Afterwards, please
click on the ‘Confirm’ button.
Cancel/Refund/Exchange
1.
Cancel
If you choose to cancel your order for any reason, you may do so
only before your order is delivered out.
However you will be responsible for any additional cost occurred
in relation with such cancellation.
In certain case, your order may have already been delivered
prior to update shipping status.
In such case, you may not cancel the order but you may apply for return and pay
for the return cost only.
2.
Exchange
Once the item has been shipped to overseas, exchange is
only acceptable if buyer agree to pay round-trip delivery fee.
3.
Refund
Please be careful and ensure to double check before you
place an order. Once the item has been shipped to overseas, exchange is only
acceptable if buyer agree to pay delivery fee.
Membership Service
1.
Promotion and Discounts
The
company will announce members about promotion news by email during certain
period of time. Certain items can be purchased at discount price during
certain period of time.
2.
Reward Points and Points Earning
Reward
points service: please contact to celebstoretw@gmail.com